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Family Wellbeing

Family Wellbeing

Hampton Lakes Designated Safeguarding Leads are: 

Miss Zoe Trigg               Mrs Katie Steel



Hampton Lakes Engagement and Pastoral Support Co-ordinator is:

Miss Carolyn Coenen

We all need a little extra help, support and understanding at different times in our lives. At Hampton Lakes we are committed to supporting our children and families when they need us. This may be through an Early Help or by signposting them, where appropriate to different agencies.  

Please click here to view Miss Coenen's introduction video, to find out more about how she can support you and your child at school. 

Early Help

Early help is providing children, young people and families with the right support, in the right place, at the right time. We all believe that by supporting children and families earlier we can stop any problems they are facing from getting worse and help them to find the solutions that will make their lives better in the future. 

We can do this by working together, building on children’s and families’ strengths, and developing their capacity to make positive changes for themselves. 

For more information, please visit the Peterborough City Council’s website here.  

You can also access the Early Help Guide in a range of languages, please see below:







If you believe an Early Help would be beneficial to your family, please contact Mrs Katie Steel via the school office. 

Wider Support Organisations

Support from outside agenices can also be requested  fmailies in need. Below are some organisations which may be useful. 

Childline : Childline provide a free 24-hour counselling service for children and young people up to the age of 19. Children can call them on 0800 1111. There are also lots of child friendly games and resources on the website. 

Family Voice: Family Voice are a local charity who support families of young people with additional needs and disabilities. 

Supportline : Supportline is a confidential telephone helpline offering emotional support to children, young people and adults. They can be reached on 01708 765200. 

Little Miracles: Little Miracles is an active charity in the Peterborough area, offering support for families with disabled children and those with life limiting conditions. 

Beat : BEAT offers a range of helplines, self-help groups and online support to anyone affected by eating disorders. Support can be accessed by calling, Helpline: 0808 801 0677, Youthline: 0808 801 0711, Studentline: 0808 801 0811, there is also a range of support available on their website. 

Foodbank: Peterborough Foodbank runs from a range of places around the Peterborough area. Schools are able to provide Foodbank vouchers to families in need. 

The Samaritans : The Samaritans are a confidential service for anyone who is in need of support and may be feeling like the have no where to turn. They can be reached on 116 123.

NSPCC : NSPCC offer a range of resources and online support along with helplines which can be accessed by both children and adults who have a concern a young person. They can be reached on 0808 800 5000.

You can also Call 111 111 can be called when you need medical help fast when it’s not a 999 emergency. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.


For helpful information regarding mental health support please click here

For helpful information regarding bereavement support please click here

Interested in joining the team?

For more information and to see what opportunities and jobs are available within Hampton Academies Trust please click here.